He sees customers as kings

Trouble shooting is never easy. Like the trained medical practitioner, I have to patiently listen to the customer and identify the problem. Sometimes, it is like surgical intervention. With circuits becoming almost microscopic, repairing minuscule parts is a challenge. One wrong action and the damage is doubled and sometimes, it’s irreversible. In fact, assembling a new set is easier than repairing one,” says Ravindran Kuppuswamy, owner of Maxwell Electronics.

“I was initiated into electronics by my father Kuppuswamy who was an expert in repairing valve radios and communication equipment...............Read more


Source: The Hindu

Comments (0)

Please Login or Register to join groups